Each shopstar discount is tailored specifically to the influencer based on their shopstar score and your store limits. Previously delivered campaigns strongly influence this score and new accounts or accounts with a low shopstar score will only qualify for low discount values.
If an influencer doesn’t post, or posts content you’re not happy with you can ban that account from accepting future brand deals through your dashboard. This will also have a damaging effect on their shopstar score which may prevent them from claiming brand deals with other stores.

No. There is no extra payment for the influencers besides the personal store credits they receive. 

We are happy to review other quotes to determine whether a custom pricing package may better meet your needs. Please contact sales or your account manager to learn more.

Yes. Listings will be live for up to 14 days from activation. The listing cost is $5 per month, starting from the moment the listing is live. Once unlocked, we will create a dedicated cover image for your brand and list it on our marketplace – getshopstar.com/shop. In addition, each new merchant coming in will be featured on our social media and included in our influencers’ newsletter.

*shopstar reserves the right to not approve merchants for listing.

No. The subscription fee of each plan covers all Emails requests sent.

Initially shopstar only supports Shopify e-commerce websites. The team are investigating adding additional platforms in the near future.

shopstar currently supports video posts via TikTok and Instagram. More platforms like Youtube, Facebook, Snap and Twitter will be added during 2023

Yes, you can send your existing influencers to your Shopstar unique link and we will manage them for you. We will activate them occasionally with a personalized discount to buy and post your products, helping you to grow your brand’s presence and reach on social media. This way, you can focus on other aspects of your business while we handle the influencer management for you.

Absolutely, shopstar does not need to be linked to your store’s own TikTok or Instagram account. However, each creator is prompted to tag and engage with the brand so it might be a good time to start your own account and join the conversation.

Contact our support team on support@getshopstar.com